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Delivery & Returns

 

Returns Procedure
Before returning any goods please read our Terms and Conditions.

Delivery Time
All orders where we have the parts in stock and ordered by 12noon will be dispatched the same day. Our dispatch team will ensure that your order arrives to you in perfect condition.

Some of the more larger items or non stocked items may require a longer dispatch time. In this case a parts advisor will contact you prior to dispatch of your item.

Important information for customers outside of the United Kingdom
Please contact us for delivery charges abroad before ordering. Also your country of residence may impose import duties and taxes on the parts we ship to you. Any additional charges for customs clearance are not included in our prices and require payment from you upon delivery. Should your order be returned to us, due to unpaid import duties and taxes, restocking charges may be charged to your credit card. Because customs policies vary widely from country to country; we recommend that you contact your local customs authority to confirm any possible import duties and taxes before placing your order.

Highlands and Islands postcode areas

Postcode    Depot                   Postcode     Depot             Postcode    Depot              Postcode    Depot

  FK19             57
  FK20             57
  FK21             57
 
 
 
  HS1               88
  HS2               88
  HS3               88
  HS4               88
  HS5               88
  HS6               88
  HS7               88
  HS8               88
  HS9               88
  IV1                89
  IV2                89
  IV3                89
  IV4                89
  IV5                89
  IV6                89
  IV7                89
  IV8                89
  IV9                89
  IV10               89
  IV11               89
  IV12               89
  IV13               89
  IV14               89
  IV15               89
  IV16               89
  IV17               89
  IV18               89
  IV19               89
  IV20               89
  IV21               89
  IV22               89
  IV23               89
  IV24               89
  IV25               89
  IV26               89
  IV27               89
  IV28               89
  IV36               89
  IV40               89
  IV41               88
  IV42               88
  IV43               88
  IV44               88
  IV45               88
  IV46               88
  IV47               88
  IV48               88
  IV49               88
  IV51               88
  IV52               89
  IV53               89
  IV54               89
  IV55               88
  IV56               88
  IV63               89
 
 
  KA27             171
  KA28             171
 
 
  KW1              89
  KW2              89
  KW3              89
  KW5              89
  KW6              89
  KW7              89
  KW8              89
  KW9              89
  KW10            89
  KW11            89
  KW12            89
  KW13            89
  KW14            89
  KW15            69
  KW16            69
  KW17            69
  PA20             160
  PA21             160
  PA22             160
  PA23             160
  PA24             160
  PA25             160
  PA26             160
  PA27             160
  PA28             160
  PA29             160
  PA30             160
  PA31             160
  PA32             160
  PA33             160
  PA34             160
  PA35             160
  PA36             57
  PA37             160
  PA38             160
  PA41             88
  PA42             88
  PA43             88
  PA44             88
  PA45             88
  PA46             88
  PA47             88
  PA48             88
  PA49             88
  PA60             88
  PA61             88
  PA62             88
  PA63             88
  PA64             88
  PA65             88
  PA66             88
  PA67             88
  PA68             88
  PA69             88
  PA70             88
  PA71             88
  PA72             88
  PA73             88
  PA74             88
  PA75             88
  PA76             88
  PA77             88
  PA78             88
  PH1                61/57       
  PH5                57
  PH6               57
  PH7               57
  PH8               57
  PH9               57
  PH10             61/57
  PH15             57
  PH16             57
  PH17             57
  PH18             57
  PH19             89
  PH20             89
  PH21             89
  PH22             89
  PH23             89
  PH24             89
  PH25             89
  PH26             89
  PH30             89
  PH31             89
  PH32             89
  PH33             160
  PH34             89
  PH35             89
  PH36             89
  PH37             89
  PH38             89
  PH39             89
  PH40             89
  PH41             89
  PH42             88
  PH43             88
  PH44             88
  PH49             160
  PH50             160
 
 
 
  ZE1               69
  ZE2               69
  ZE3               69

Surcharges
Certain items that we stock have been reconditioned. These items will carry an additional ‘Surcharge’ costing which will be automatically added to your Shopping Basket when you select a reconditioned item.

When we receive your old unit back, the surcharge amount will be refunded to you as soon as our returns department has checked the item.

Before returning your old unit please ensure that it is in a re-serviceable condition. For example, Brake Caliper/Starter Motor /Alternator casings should not be badly damaged or broken. Keith Motorist DIY reserves the right not to refund the surcharge if it is found that the unit is unserviceable.